Browser Settings

A browser is the application you are using on your computer to view anything on the Internet.  A browser is what you are using right now to view this.  The most common browsers are: Internet Explorer, Safari, Firefox, or Chrome - and there are many others.

Our Open Government data displays require certain settings on your browser.  If you can see and interact with the data displays right now then your settings are probably fine, don't change anything. 

Browsers are constantly being updated, and sometimes the way to change these settings change.

So if you are using a particularly old version or a particularly new version of a browser the path to these settings may have changed - but it will probably be similar to what you see here.

(To Go To General Troubleshooting Information Click Here.)


A common error message which means that
your Browser Settings need to be changed looks like this:

 

                         Lost_Connection_Error_Message.png


Note:  Sometimes the reason you cannot see a data display is not related to any setting on your browser.  The data displays disconnect after you haven't used them for a few minutes.  This is to make it possible for as many people as possible to be able to view these displays at the same time.  If your data display has timed out just click on the page again, or refresh your screen (the F5 key on a PC), and you will usually be able to quickly reconnect.


Below are some setting recommendations for the four most common browsers.  Please click on the Contact Us link in the top or bottom menu if these settings do not seem to work for you. 

   Select Your Browser:     Internet Explorer          Safari          Firefox          Chrome


Internet Explorer

   Go To:  Tools > Internet Options > Privacy Settings:

     IE_Browser_Settings.png

RETURN


Safari  (on Macs or PCs)

   Go To:  Preferences > Security:

     Safari_Browser_Settings.png

RETURN

 


 

Firefox

   Go To:  Tools > Options > Privacy:

     Firefox_Browser_Settings.png

RETURN

 


Chrome

   Go To:  Tools (wrench icon) > Options > Under the Hood > Privacy: Content Settings > Cookies:

Chrome_Browser_Settings_1_of_2.png

     

 

                            Chrome_Browser_Settings_2_of_2.png


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